Privacy Policy

Effective Date: 19 Jul 2025

Your privacy is important to us. This Privacy Policy explains how Ostagoo (“we”, “us”, or “the platform”) collects, uses, and protects your personal information when you use Ostagoo.com.

1. Information We Collect

a. Personal Information

When you create an account, make a purchase, or register as a seller, we may collect:

• Name

• Email address

• Phone number

• Billing/shipping address

• Payment details (processed securely via third-party payment providers)

b. Usage Data

We may also collect information about how you interact with the platform, such as:

• IP address

• Browser type

• Pages visited

• Time spent on pages

• Device information

2. How We Use Your Information

We use your data to:

• Create and manage your account

• Process orders and payments

• Facilitate communication between buyers and sellers

• Improve our website and services

• Send important updates and promotional emails (you may opt out at any time)

• Ensure security and prevent fraud

3. Sharing of Information

We do not sell your personal data. We may share it only in the following cases:

• With service providers (payment processors, shipping companies, customer support) under confidentiality agreements

• When required by law, regulation, or legal process

• To protect the rights, safety, and property of Ostagoo and its users

4. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences

• Analyze website performance

• Personalize your experience

You can disable cookies in your browser settings, but some features may not function properly.

5. Data Security

We apply industry-standard measures to protect your data. However, no online system is completely secure.

6. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request corrections or deletion

• Withdraw consent for data usage (where applicable)

To exercise these rights, contact us at privacy@ostagoo.com.

7. Data Retention

We retain your personal data as long as your account is active, or as required for business and legal purposes.

8. Children’s Privacy

Our platform is not intended for children under 13. We do not knowingly collect personal data from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Significant changes will be posted on the website or sent via email.

10. Contact Us

If you have any questions about this Privacy Policy, contact us at:

📧 privacy@ostagoo.com
🌐 www.ostagoo.com